Interview: Dr. John Kotter On Creating Organizational Change

NoNo is one of the main characters, and you can imagine how he reacts to any new idea. He not only shoots them down, but is very effective at convincing others to join his side. If you face a group of NoNosor even just oneseeking their buy-in just wont work. They will continually disrupt conversations and delay action, doing everything they can to discredit an idea and derail processes that attempt to create real change. NoNos are more than skeptics. If there arent too many of them, skeptics can actually be helpful: they can keep naive impulses in check and, once they have been convinced their opinions are wrong, can become an ideas biggest champions.
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